Last updated 13 May 2026
This Privacy Policy explains how we collect, use, protect, and retain personal data when you visit the website, create an account, enrol on courses, make a purchase, contact us, or subscribe to updates.
Information We Collect
We collect the information needed to operate the learning platform, including account details, contact details, enrolments, course progress, certificates, orders, support messages, notification preferences, newsletter consent records, sign-in security records, device information, and server logs.
Some learning activity, questions, or community interactions may be personal or sensitive in context. We limit access to people who need it to provide, secure, support, or administer the platform.
How We Use Information
We use personal data to provide accounts and course access, process payments, issue certificates, respond to support requests, send service messages, send subscribed newsletters, keep the platform secure, prevent misuse, improve reliability, and meet legal or accounting obligations.
Our Legal Reasons
We use personal data where it is needed to perform our contract with you, where you have given consent, where we have a legitimate interest such as account security and service administration, or where we need to comply with a legal obligation.
Cookies
Essential cookies keep sign-in, checkout, CSRF protection, preferences, and security working. Optional analytics or marketing cookies are only used when configured and accepted. You can read more in our Cookie Policy.
Service Providers
We may use trusted providers for hosting, email delivery, payment processing, security, backups, and operational tooling. They may only process personal data for the services they provide to us. We do not sell learner personal data.
International Processing
Some providers may process data outside your country. Where this happens, we use appropriate safeguards required by applicable data protection law.
How Long We Keep Information
We keep personal data only for as long as needed for the purpose it was collected, including legal, accounting, support, security, and dispute requirements. Newsletter delivery records, notifications, stale sessions, and login security records are pruned on a scheduled basis.
Your Rights
Depending on where you live, you may have rights to access, correct, erase, restrict, object to, or receive a copy of your personal data. You can also withdraw newsletter consent at any time using the unsubscribe link in our emails.
Contact
For privacy requests, contact the email address shown in our site footer. If you are in the UK and remain unhappy with how your data is handled, you can contact the Information Commissioner's Office.
Sensitive Learning Context
Because course choices, audience membership, and questions may reveal religious, philosophical, pastoral, or other sensitive context, we treat these areas with additional care and avoid using them for profiling or marketing without an appropriate lawful basis.
Account Security Notifications
We may send sign-in security alerts and keep short-lived sign-in records to protect accounts, detect misuse, and support account recovery. Learner accounts can manage sign-in alert preferences from their profile. Admin accounts receive every sign-in alert because of their elevated access.
Changes That Need Extra Review
Before introducing AI features, analytics, profiling, or more precise location history, we will review the privacy impact and add appropriate controls.